Privacy Policy
Last Updated: October 15, 2023
At Sidavi Sanoko, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
Information We Collect
We collect several types of information to provide and improve our services:
Personal Information
When you register for our services, we may collect:
- Full name and contact details
- Email address and phone number
- Billing and payment information
- Demographic information such as age and location
- Financial goals and preferences
Usage Data
We automatically collect information about how you interact with our services:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our platform
- Cookies and similar tracking technologies
How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain our financial education services
- To personalize your learning experience
- To process payments and send transaction notifications
- To communicate with you about updates, security alerts, and support messages
- To develop new products, services, and features
- To prevent fraud and enhance security
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information:
- All data is encrypted in transit using SSL/TLS protocols
- Sensitive information is encrypted at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Employee training on data protection practices
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Account information: Retained while your account is active plus 3 years
- Financial transaction data: 7 years as required by Canadian law
- Usage data: 2 years from collection date
- Marketing preferences: Until you withdraw consent
Your Rights
Under Canadian privacy laws, you have the right to:
- Access and receive a copy of your personal information
- Rectify inaccurate or incomplete data
- Request deletion of your personal information
- Object to processing of your data
- Data portability in a machine-readable format
- Withdraw consent at any time
Third-Party Disclosures
We may share your information with trusted third parties in these circumstances:
- Payment processors to complete transactions
- Cloud service providers for data storage and processing
- Analytics providers to understand usage patterns
- Legal authorities when required by law or to protect our rights
International Data Transfers
Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place for international data transfers.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
Sidavi Sanoko
123 Financial District St
Toronto, ON M5X 1A1
Email: privacy@sidavi-sanoko.sbs
Phone: +1 4377441258